What We Collect
We collect personal information when you place an order, provide contact information directly through the website or to an Independent Sales Representative, register as an Independent Sales Representative or express interest in becoming an Independent Sales Representative, or subscribe to our newsletter. Without limitation, any of the following information may be collected, used and/or shared: information which you may be personally identified such as name; billing and shipping addresses; email address; telephone number; payment information (type, card number, expiration date and any other associated payment information); as well as other information, such as order details; name of your Independent Sales Representative; and any other information that you provide to us. If you are an Independent Sales Representative, we may also ask for your social insurance/security number for tax reporting purposes. Some of the above information we collect may be considered Personal Identifiable Information and other information may not.
If you do not provide the information we request, we may not be able to complete your transaction and may try to contact you.
We collect this information: (a) directly from you when you provide it to us, (b) automatically as you navigate through the site, and (c) from third parties, for example, our independent sales representatives. Information collected automatically may include but is not limited to, usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
How We Use It
We may use or share the information we collect or you provide to help us create, develop, operate, deliver and improve our products, services, content and marketing. We may also share your information to refer you to an Independent Sales Representative or to connect Independent Sales Representatives with other Independent Sales Representatives. We may use the information to send notices, such as communications about purchases, new products and promotions, changes to our terms, conditions and policies. We may also use the information for purposes such as auditing, data analysis, and research to improve our products, services and customer communications.
Please note that we may release the information as is reasonably necessary to comply with the law or defend our rights and property or the rights of others’.
We do not rent, sell or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes. At times, we may use or share certain information with third parties including, but not limited to, (a) our affiliates, (b) contractors, service providers and other third parties including, without limitation, a She Anna Bella host or Independent Sales Representative, (c) data analytics services, (d) to fulfill orders or deliver products and/or services to you or designated recipient; (e) product ratings and reviews, (f) the government or third parties under a valid legal request and (g) others for any other purpose disclosed by us when you provide the information or with your consent.
Automatically Collected Information
We also automatically collect the following non-personal information: the name of the domain and host from which you access the internet; the internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the internet address of the website from which you linked directly to our website. We use this information to monitor usage of our website. We also may collect certain information through cookies and similar tools as further described in the section below titled “Cookies.”
By accessing the Website and/or providing your information, you acknowledge and agree that your information will be collected and used pursuant to the guidelines of this policy. You acknowledge that we may combine the information we collect from you with information we collect from other sources, both offline and online.
Any communications that you submit or post to an interactive feature such as a blog or message board may be viewable by other users of the Website. While we may remove the information about you, we assume no obligation to do so. We are not responsible for, nor can we guarantee protection of, any information you submit or post to the interactive features of the Website. Therefore, you acknowledge and understand you have no expectation of privacy in the content you submit to the Website’s, whether or not it contains your private information.
Children Under the Age of 13
This Website is a general audience website and we do not knowingly collect information from children under 13 years of age. If you are under 13, do not use or provide any information on the Website. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
Whether you place an order, create a profile or enter into an Independent Sales Representative agreement, we recognize the importance of maintaining the security of our customers’ personal information. We use reasonable security measures, including physical, administrative, and technical safeguards to protect your personal information. Here are some examples of security measures we use to protect your personal information:
- Passwords are required to access your online account and help to protect your account information. Please keep this password confidential.
- For payment card information, we use secured networks, encryption or other protection of cardholder data, physical and technical access controls, monitoring and tests of security systems, and other information security practices to help to protect your information.
In addition, we use commercially reasonable measures to protect the customer data against unauthorized access. Unfortunately, however, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, to the extent required by law, we do not guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. We are not responsible for the actions of unaffiliated third parties.
Cookies and Similar Technologies
“Cookies” are small pieces of information that are stored by your Web browser on your computer when you visit. Our cookies enable us to personalize your visits to your interests and preferences. Most Web browsers automatically accept cookies. However, you can usually change the Web browser to disable cookies. Each Web browser is different, so you will need to check your specific browser’s “Help” menu to learn how to change the cookie preferences. Please note that if you disable all cookies, the functionality of the Website may be impaired.
You acknowledge that we are principally located in Canada and, accordingly, your information may be transferred to, processed, analyzed, and stored in Canada. If you are located outside of Canada, the information you provide to us will be transferred to Canada whose laws may not provide the same level of protection for your personal information as your home country. In case you wish to verify which personal data is stored on your behalf, have it modified, corrected, or deleted, please contact us at [email protected] and explicitly describe your request. You may also contact us at the aforesaid email address and advise us not to use the information you shared with us. By using our web-site you consent to the adjudication of any disputes in the federal courts of, and in accordance with the laws of, the Province of British Columbia.
Compliance with Canada’s Anti-Spam Legislation (“CASL”)
You may be asked to provide your Personal Information to opt-in to receive emails about our products, promotions, special offers and company updates. This consent is sought by She Anna Bella. You can unsubscribe at any time from these commercial electronic messages by using the “unsubscribe link” located in the email, or by contacting us at [email protected]annabella.com.
If you would like to access or modify the information that you provided to us or if you have questions about this Policy, please contact us at [email protected].